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Privacy Policy

We are committed to protecting your privacy and complying with applicable data protection and privacy laws. This privacy policy tells you about our online collection and use of data. The terms of this policy apply to this Website “” and are subject to the Website Terms and Conditions of Use, unless different terms are specified in a form or contract provided to you by African Vineyard, either online or offline.

By using this Website, you understand and agree to the terms of this policy. This Website is owned and operated by African Vineyard (“African Vineyard Boutique Hotel & Spa”, “us”, “we”, “our”). The Website is intended for use by a South African, but may be accessed both in South Africa and abroad. For data protection purposes, African Vineyard is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained indefinitely, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your local jurisdiction.

Collection of your personal information

When you visit this Website, certain kinds of information, such as the website that referred you to us, your IP address, browser type, language, and access times, may be collected automatically as part of the Website’s operation. We may also collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the Website.

Personal information, e.g. your name and contact details, is collected when you choose to interact with us through the Website such as, for example, contacting us or requesting information.

Use of Your Personal Information

We collect and use your personal information to operate and improve the Website, to provide services and information to you, to better understand our customers, to provide better products and services, to display content that is customized to your location and preferences, to assist us with Website administration, such as with troubleshooting any problems, detecting fraud, resolving disputes, and for any purposes deemed necessary or required by African Vineyard to enforce the Website Terms and Conditions of Use and other terms or conditions applicable to any portion of the Website.

We may also use your contact information to enable ourselves to communicate with you. We may send transaction-related communications. We may also send you newsletters or marketing communications to inform you of new products or services or other information that may be of interest. If you do not wish to receive marketing communications, you should follow the “unsubscribe” instructions included within each communication. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation e-mails and account statements), where applicable.

We may, for marketing purposes, disclose aggregate statistics (information about the user population in general terms) about your personal information to our advertisers, affiliates or business partners.

Personal information collected by us may be stored and processed in South Africa or any other country in which we or our service providers or agents maintain facilities and, by using this Website, you consent to any such transfer of information outside of your country.

Changes to This Privacy Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “Last Updated” date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an e-mail. We encourage you to review this policy whenever you visit our Website.